Unseen Aware
Privacy Policy
Last updated: 25 October 2026
Who we are
This website is operated by Unseen Aware Ltd, based in the United Kingdom. For questions about your personal information, email simon@unseenaware.com.
Information we collect
When you submit our contact form, we collect the information you choose to provide: your name, organisation, email address and enquiry. We do not ask you to provide sensitive personal information.
How we use your information
We use your information only to read your enquiry, respond to you and manage any related correspondence. We do not use contact-form information for mailing lists or marketing, and we do not sell your information.
Our lawful basis
We process enquiry information on the basis of our legitimate interests in responding to people who contact us and discussing our services. Where your enquiry relates to taking steps towards a contract, that basis may also apply.
Where your information is stored
Our website uses Netlify to receive contact-form submissions. Information you submit may be processed and stored by Netlify as our website service provider. We may also retain correspondence in our email service. Service providers may process data outside the UK, subject to applicable data protection safeguards.
How long we keep it
We keep enquiry information only for as long as needed to respond and handle related correspondence, and normally delete it within 12 months of our last relevant contact unless we need to retain it for a legal or business reason.
Cookies and website services
We do not intentionally use advertising or analytics cookies on this website. The site uses third-party services to load fonts and website styling, and these providers may receive technical information such as your IP address when your browser requests their resources. We will update this policy if our use of cookies or website services changes.
Your rights
Under UK data protection law, you may have rights to access, correct or erase your personal information, object to or restrict certain processing, and complain about how it is handled. To exercise your rights, contact simon@unseenaware.com. You can also complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk.
Changes to this policy
We may update this policy if our website or how we handle information changes. The date at the top will show when it was last updated.